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How to Get More Customers as a Dog Walker

25 March 20266 min read

If you love walking dogs but you haven't got enough regular clients to fill your week, the issue usually isn't your service — it's that local dog owners don't know you exist. Here's how to fix that.

Why Do Some Dog Walkers Have Packed Schedules While Others Struggle?

The dog walkers who stay fully booked aren't necessarily better with dogs — they're just easier to find. When a dog owner goes back to the office, gets a new puppy, or their circumstances change, the first thing many of them do is search Google for a local dog walker. If you're not showing up, someone else gets that regular booking.

Most dog walkers start with word of mouth — friends, neighbours, people at the local park. That's a great start, but it's slow and unpredictable. Building a full roster of regular clients purely through word of mouth can take a very long time.

The walkers who fill their schedule fastest are the ones who also show up in Google searches. They have reviews from happy customers, a visible Google profile, and they appear when a dog owner in their area searches for help.

How Do I Get My Dog Walking Business on Google Maps?

Set up a Google Business Profile — it's free — and fill in every detail. This is what controls whether you appear on Google Maps when someone searches "dog walker near me" in your area.

Go to business.google.com, claim or create your listing, and add your business name, phone number, service areas, and hours. Choose "Dog walker" or "Pet sitting service" as your primary category.

Write a description covering your services — solo walks, group walks, puppy visits, dog sitting, home boarding — and the specific areas you cover. Be precise with your service area because dog owners want someone genuinely local who knows the parks and walking spots.

Upload photos of you with dogs on walks. Happy dogs in local parks, action shots, and even the occasional muddy paw print all show potential clients that you genuinely enjoy what you do. Aim for at least 15 photos.

How Important Are Google Reviews for Dog Walkers?

Reviews are everything in dog walking because owners are trusting you with a family member. A dog walker with 30 five-star reviews will get chosen over one with no reviews every time. Dog owners want to know their pet is safe, happy, and genuinely cared for.

After your first few walks with a new client, ask if they'd leave a Google review. Keep it casual: "If you're happy with how Max is getting on, a Google review would really help me out." Most dog owners who see their pet come home happy and tired are delighted to help.

Reviews that mention specific things — "my dog is always excited to see her," "sends photo updates during every walk," "really reliable, never missed a booking" — are incredibly persuasive. They address the exact concerns other dog owners have.

Do I Need a Website for Dog Walking?

A website helps, particularly if you want to appear professional and trustworthy. Your Google profile is the priority, but a website gives dog owners somewhere to learn more about you, your experience, your approach to walks, and your pricing.

Keep it simple: who you are, what you offer, your service area, your qualifications (if you have canine first aid, insurance, or DBS checks, mention them), and how to get in touch. A gallery of dogs you walk — with the owners' permission — adds a lovely personal touch.

Make sure it works on mobile, because most people searching for a dog walker are on their phone, often after receiving an email from the boss about returning to the office three days a week.

At SwiftLead, we build professional websites for a one-off £199 — yours to keep.

How Do I Build Trust With New Clients?

Trust is the biggest factor in dog walking. Owners are handing over a house key and their beloved pet. Everything about your online presence should signal reliability and genuine love for dogs.

Insurance, canine first aid certification, and DBS checks are all worth mentioning prominently on your Google profile and website. These aren't just formalities — they're trust signals that set you apart from casual dog walkers.

Sending photos and updates during walks is a small thing that makes a massive difference. Many dog walkers send a quick photo to owners during each walk. It builds trust, gives owners peace of mind, and is the single most effective way to generate word-of-mouth referrals.

What About Social Media for Dog Walkers?

Social media is genuinely brilliant for dog walkers. Photos and videos of happy dogs on walks, playing together, and exploring local parks generate fantastic engagement. Dog owners love seeing content like this, and it builds your local following quickly.

Post consistently — even daily if you can. Tag the location so local people see your content. Facebook and Instagram both work well for dog walking businesses. A short video of a pack walk through a local beauty spot can reach thousands of people in your area.

Local Facebook groups are valuable too. Dog owners regularly post asking for walker recommendations. A strong Google profile with reviews means you stand out whenever someone mentions your name.

That said, Google is still where people search when they actively need a dog walker. Social media builds awareness; Google captures intent. Make sure both are working for you.

How Do I Fill My Schedule With Regular Clients?

The dog walking business model works best with regular, recurring bookings rather than one-off walks. To attract regulars, make it clear on your profile and website that you offer regular weekly slots.

Consider offering a small discount for clients who book three or more walks per week. This encourages commitment and helps you plan your routes and schedule efficiently. Regular clients are also far more likely to refer you to their friends.

Capacity management matters too. If you're running group walks, being clear about your maximum group size (usually four to six dogs) reassures owners that their dog gets proper attention. It also creates natural scarcity — "I have two remaining slots for Tuesday and Thursday mornings" is a compelling message.

How Do I Expand Into Related Services?

Once you've built a client base, expanding into dog sitting, home boarding, puppy visits, or pet taxi services can significantly increase your income. Make sure your Google profile and website reflect any additional services you offer.

Dog sitting and home boarding are natural extensions that your existing clients will often use for holidays and weekends. If they already trust you with daily walks, they'll trust you to look after their dog overnight.

Each new service should be mentioned on your Google profile and ideally have its own page on your website. This helps you appear in searches for "dog sitter [your area]" and "home dog boarding [your town]" as well as dog walking.

The Bottom Line

Getting more dog walking clients consistently means being visible when local dog owners search for help. A strong Google Business Profile, genuine reviews from happy owners, and a simple professional website will fill your schedule with the regular clients your business needs.

If you want help getting your dog walking business visible online, SwiftLead can sort your website, Google Maps, reviews, and ads — so your diary fills up with happy dogs and reliable regulars.


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