Getting Started With Google Ads in the UK
Google Ads is one of the most effective ways for UK businesses to get in front of customers who are actively searching for their services. But setting up your first campaign can feel overwhelming — there are dozens of settings, options, and decisions to make, and getting them wrong means wasting money from day one.
This guide walks you through the entire process, step by step, in plain English. No jargon without explanation, no assumed knowledge.
Step 1: Create Your Google Ads Account
Head to ads.google.com and sign in with your Google account (or create one). Google will immediately try to push you into creating a "Smart Campaign" — a simplified, semi-automated campaign type.
Skip the Smart Campaign. Click "Switch to Expert Mode" at the bottom of the screen. Smart Campaigns give you very limited control and often waste budget. Expert Mode sounds intimidating, but it simply gives you access to all the options you need.
Set Your Billing
Google will ask for payment details. You'll be charged when your spending reaches your billing threshold or at the end of each month, whichever comes first. Set your currency to GBP and enter your payment method.
Step 2: Understand Account Structure
Before creating anything, understand how Google Ads is organised:
| Level | What It Contains | Purpose |
|---|---|---|
| Account | All your campaigns | Billing and access settings |
| Campaign | Ad groups, budget, targeting | Controls where and when ads show |
| Ad Group | Keywords and ads | Groups related keywords with relevant ads |
| Keywords | Individual search terms | Triggers your ads to show |
| Ads | Headlines and descriptions | What the searcher actually sees |
The Golden Rule of Structure
Each ad group should contain closely related keywords, and the ads in that group should speak directly to those keywords. If you sell both boiler repair and boiler installation, those should be separate ad groups with separate ads — not lumped together.
Step 3: Plan Your First Campaign
Choose Your Campaign Type
For your first campaign, select Search — this shows text ads in Google search results. Other types (Display, Video, Shopping) are useful later, but Search is where most UK service businesses should start.
Set Your Geographic Targeting
This is critical for local businesses. Under location targeting:
- Target your service area: Enter the cities, counties, or a radius around your location
- Change the location option from "Presence or interest" to "Presence: People in or regularly in your targeted locations" — this stops your ads showing to people outside your area who happen to be researching your location
Set Your Budget
Start with a daily budget you're comfortable with. For most UK small businesses, £15-30 per day is a reasonable starting point — our full budget guide covers this in more detail. That gives you enough data to learn from without risking too much.
| Monthly Budget | Daily Budget | What to Expect |
|---|---|---|
| £300 | ~£10 | Very limited data; suitable for testing one service |
| £500 | ~£17 | Enough for one campaign with moderate competition |
| £750-1,000 | £25-33 | Good starting point for most local businesses |
| £1,500+ | £50+ | Multiple campaigns or competitive industries |
Remember: you can adjust your budget at any time. Start conservative and increase once you see what's working.
Choose Your Bidding Strategy
For beginners, start with Maximise Clicks — this lets Google automatically set your bids to get as many clicks as possible within your budget. Set a maximum CPC limit (e.g., £3-5 for most local services) to prevent any single click from being too expensive.
Once you have conversion tracking set up and at least 30 conversions, you can switch to smarter bidding strategies like Target CPA.
Step 4: Do Your Keyword Research
Keywords are the searches you want your ads to appear for. Getting these right is fundamental.
Using Google's Keyword Planner
In your Google Ads account, go to Tools > Keyword Planner. Enter terms related to your service (e.g., "plumber Manchester") and Google will suggest related keywords with estimated search volumes and costs.
Choosing the Right Keywords
Look for keywords that signal buying intent — someone ready to hire, not just research.
| High Intent (Target These) | Low Intent (Avoid or Separate) |
|---|---|
| "emergency plumber Manchester" | "how to fix a leaking tap" |
| "accountant for small business Leeds" | "what does an accountant do" |
| "best wedding photographer Birmingham" | "wedding photography tips" |
| "office cleaning company London" | "office cleaning checklist" |
Match Types for Beginners
| Match Type | Syntax | Best For |
|---|---|---|
| Phrase match | "plumber Manchester" | Most beginners — balances reach and relevance |
| Exact match | [plumber Manchester] | High-value, specific terms |
| Broad match | plumber Manchester | Only with strong negative keywords |
Start with phrase match for most keywords. It gives you reasonable reach while maintaining relevance.
How Many Keywords?
Start with 10-20 keywords per ad group. You can always add more later based on your search term reports.
Step 5: Write Your Ads
Google uses Responsive Search Ads (RSAs), where you provide multiple headlines and descriptions, and Google tests combinations.
What You Need to Provide
- Up to 15 headlines (30 characters each) — aim for at least 10
- Up to 4 descriptions (90 characters each) — write all 4
- Display URL paths (15 characters each, 2 fields) — use these for keywords, e.g.,
/plumber/manchester
Writing Tips for Your First Ads
- Include your main keyword in at least 2-3 headlines
- Mention your location in at least one headline
- Include a clear call to action ("Get a Free Quote," "Book Today")
- Highlight your USP ("20 Years' Experience," "5-Star Rated")
- Add trust signals ("Checkatrade Verified," "No Call-Out Fee")
For detailed guidance on writing high-performing ads, read our guide on how to write Google Ads that convert.
Step 6: Set Up Conversion Tracking
This is the step most beginners skip — and it's the most important one. Without conversion tracking, you have no idea which keywords and ads are actually generating enquiries. You're flying blind.
At minimum, track:
- Phone calls from your website and ads
- Form submissions on your contact or quote pages
Our complete guide to conversion tracking walks you through the setup process step by step.
Step 7: Add Negative Keywords
Before your campaign goes live, add a starter list of negative keywords to prevent wasted spend from day one. At minimum, add negatives for:
- Job-related searches (jobs, careers, salary, apprenticeship)
- DIY searches (how to, tutorial, DIY, course)
- Free seekers (free, template, sample)
Read our complete negative keywords guide for industry-specific lists you can add immediately.
Step 8: Add Ad Extensions
Ad extensions (now called "assets") add extra information to your ads at no additional cost. They make your ad larger and more useful, which improves click-through rates.
Essential Extensions
| Extension | What It Shows | Priority |
|---|---|---|
| Sitelinks | Links to other pages on your site | High |
| Callouts | Short phrases highlighting benefits | High |
| Call extension | Your phone number | High (for service businesses) |
| Location | Your business address | High (for local businesses) |
| Structured snippets | Lists of services or features | Medium |
Step 9: Launch and Monitor
Once everything is set up, set your campaign live. Then resist the urge to change things immediately. Give your campaign at least 7-14 days to gather meaningful data before making adjustments.
Your First-Week Checklist
- Check that ads are showing (search for your keywords in Google)
- Review search terms daily and add negative keywords as needed
- Verify conversion tracking is recording properly
- Monitor spend to ensure it's within your budget
After Two Weeks
- Review which keywords are getting clicks and conversions
- Pause any keywords spending heavily without converting
- Check your Quality Scores and address any "Below Average" ratings
- Consider adjusting bids on your best-performing keywords
Common Beginner Mistakes to Avoid
- Using Smart Campaigns: They're simple but wasteful. Always use Expert Mode.
- Targeting too broadly: Start focused and expand, not the other way round.
- Skipping conversion tracking: Without it, you can't optimise effectively.
- No negative keywords: Every account needs them from day one.
- Set and forget: Google Ads needs regular attention, especially in the first month.
- Sending traffic to your homepage: Use dedicated landing pages wherever possible.
Need Help Getting Started?
Setting up Google Ads properly the first time saves you from wasting money while you learn. If you'd prefer expert guidance, request a free SwiftLead audit.
Industry-Specific Guides
We've written dedicated Google Ads guides for specific industries:
- Google Ads for Estate Agents — vendor vs buyer targeting, valuation leads
- Google Ads for Accountants — tax season campaigns, year-round client acquisition
- Google Ads for Window Cleaners — route-based targeting, recurring customers
- Google Ads for Plasterers — renovation keywords, emergency repair searches
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