Sound Familiar?
These are the problems we hear from care homes in Newport every single week. If any of these hit home, we can help.
Outstanding care but not enough reviews to prove it
The care home with 80 heartfelt reviews wins every family's trust — even if your care is exceptional.
Your website doesn't reassure anxious families
Choosing a care home is emotional. A dated website without photos or testimonials makes families look elsewhere.
Competing care homes dominating local search
Other care homes in your area have optimised their listings and are capturing the families who should be contacting you.
Your care home doesn't appear in local searches
Most families start on Google Maps. If your listing is buried, they'll visit the homes that show up first.
What We Do for Care Homes
Four things that work together to bring you a steady stream of enquiries and calls — week after week.
Professional Website
A fast, mobile-friendly website with your phone number, enquiry form, and reviews front and centre. Built to turn visitors into calls.
Google Maps
We optimise your Google Business Profile so you show up in the map pack when people search for your trade locally.
More Reviews
An automated system that asks your customers for a Google review after every job. More reviews means more trust and higher rankings.
Local Services Ads
Google puts your business at the top of search with your reviews and a Google Verified badge. You only pay when someone actually calls.
Care Home Demand in Newport
From Caerleon, Malpas, Rogerstone, Bettws and beyond, Newport properties range from Victorian terraces from the steel and docks era, inter-war council housing, and modern developments. Victorian industrial housing, inter-war expansion, with modern regeneration around the riverfront. Whether you are based in the NP postcode area or serve the wider region, a strong online presence is essential.
The most common reasons people search for a care home in Newport include finding available places, cqc ratings, specialist care needs. Relatively steady demand; slight increase in winter due to hospital discharge pressures. Businesses registered with Care Quality Commission (CQC, England), Care Inspectorate (Scotland), CIW (Wales) stand out from the crowd, but only if potential customers can actually find them online.
Competition among care homes in Newport is stiff, with around 25-50 businesses in the area. But fewer than you would think have a website that actually generates enquiries. The opportunity is there for any care home willing to invest in their online presence.
Postcode Areas Covered
Areas We Serve
Common Care Home Services in Newport
These are the services local customers search for most. If you offer them, you should be showing up.
Finding available places
Available throughout Newport. Whether you are in a period property or a modern build, we connect you with customers searching for exactly this.
CQC ratings
One of the top search terms in Newport. Customers looking for this service expect to find a professional online — make sure that is you.
Specialist care needs
Serving homeowners across Newport. South Wales lowland climate; mild and wet, prone to Usk and Severn estuary flooding make this a regular need.
Cost concerns
Available throughout Newport. Whether you are in a period property or a modern build, we connect you with customers searching for exactly this.
Distance from family
Serving homeowners across Newport. South Wales lowland climate; mild and wet, prone to Usk and Severn estuary flooding make this a regular need.
Questions from Care Homes in Newport
Straight answers — no jargon.
How do you help us get more reviews?
Automated messages to families asking them to share their experience on Google. Effortless for your team.
Our CQC rating is good — isn't that enough?
CQC is essential but families also check Google reviews and your website. The home that looks most trustworthy online gets visited first.
How competitive is Newport for care homes?
Very — but most care homes in Newport have outdated websites and sparse reviews. A professional online presence puts you ahead.
Is there a long contract?
No. 3-month minimum then rolling monthly. Cancel with 30 days' notice. You keep the website.
What does it cost?
Pricing depends on your business and location. Get your free audit and we'll put together a custom quote. No long contracts.
Advice for Care Homes
Practical tips to grow your care home business.
Do I Need a Website for My Trade Business?
Wondering if your trade business actually needs a website? Here's a straight answer — what a website does, what it costs, and when it's worth it.
Local MarketingHow Many Google Reviews Does a Tradesperson Actually Need?
How many Google reviews do plumbers, electricians, and other tradespeople need to win local work? The real numbers, why recency matters as much as quantity, and how to get more reviews consistently.
Local MarketingHow to Show Up on Google Maps Without Paying
A step-by-step guide to getting your trade business visible on Google Maps for free. No ads, no tricks — just the stuff that actually works.
Ready to Get More Leads?
We'll audit your online presence for free and show you exactly where you're losing customers. No obligation, no hard sell.